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GENERAL TERMS AND CONDITIONS OF OUR TRAINING COURSES

Registration

Your registration should be received in writing in good time before the start of the training. With your registration you accept our conditions of participation.

Participation in the course is only possible after written confirmation by Asseco Solutions AG. If there are still free places available for the desired training, you will receive a written order and participation confirmation from us with further information. Otherwise, we will contact you immediately by telephone or e-mail.

If your registration is received at short notice, we may not be able to consider you for the desired date due to the limited number of participants.

Prices

All prices quoted are per course and participant plus statutory VAT. In the case of face-to-face training, the price includes daily drinks and catering as well as the training documents.

Discounts

We grant discounts if several participants from your company register for the same course date:

  • for the second participant 20%
  • for the third participant 30%
  • for the fourth participant 40% and
  • for all other participants 50%.

If four or more courses are booked at the same time for one participant, a discount of 15% is granted from the first course onwards.

Invoicing

Invoicing by us takes place after the order confirmation.

Course Cancellation

Cancellations must be notified to us in writing. In the event of a cancellation

  • up to 7 working days before the course we will refund the full participation fee
  • up to 3 working days before the course we refund 50% of the participation fee
  • up to 1 working day before the course, we will refund 20% of the participation fee.
  • Bei Nichterscheinen ohne vorherige Stornierung berechnen wir die volle Teilnahmegebühr.
  • There are no cancellation fees if you provide us with a substitute participant for this date. If you book the course again at a later date, the cancellation amount will be credited to you in full.

Course cancellations

If a course has to be cancelled due to force majeure, cancellation of the trainer or due to insufficient number of participants, then there is no claim to the implementation of this event. However, we will immediately offer you an alternative date.

If a course has to be cancelled due to force majeure, cancellation of the trainer or due to insufficient number of participants, then there is no claim to the implementation of this event. However, we will immediately offer you an alternative date.

Training content

We reserve the right to change course content and dates without prior notice

Depending on the course progression, the topics and/or their order within a course may change.

Training material

You will receive the training materials at the beginning of a classroom course.

The documents issued may not be copied, reproduced or passed on to third parties, either in whole or in part, without the express written consent of Asseco Solutions AG.

It is not possible to obtain training materials without participating in a course.

Venue and times

All courses take place at the training centre of the specified Asseco Solutions office.

All courses take place at the training centre of the specified Asseco Solutions office.

On request, training measures can also be carried out on your premises. We will be happy to inform you of the conditions for this.

Accommodation

The hotel reservation is made directly by the participant. The hotel costs will be borne by the participant.

Teilnahmebestätigung

At the end of the course, participants receive a certificate confirming their participation in the course.

Verhaltensregeln

In order to ensure an optimal training process, we ask you not to smoke in the event rooms and to switch off your mobile phone.

Warranty

Asseco Solutions AG is not liable for the success of the training. The courses and exercises are designed in such a way that an attentive participant can achieve the training objective.