{"id":111299,"date":"2024-11-26T09:54:00","date_gmt":"2024-11-26T08:54:00","guid":{"rendered":"https:\/\/www.applus-erp.de\/wissen\/blog\/fehlschlag-im-erp-projekt-was-bedeutet-das\/"},"modified":"2025-12-15T09:53:25","modified_gmt":"2025-12-15T08:53:25","slug":"failure-in-the-erp-project-what-this-means","status":"publish","type":"blog","link":"https:\/\/www.applus-erp.de\/en\/knowledge\/corporate-development\/blog-failure-in-the-erp-project-what-this-means\/","title":{"rendered":"Why ERP projects fail &#8211; and how you can turn things around"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Anyone looking for reports on ERP implementations will soon come across <strong>horror stories about failed ERP projects<\/strong>. There is talk of massive budget overruns and of system implementations that were canceled years later with no results. <\/p>\n\n<p class=\"wp-block-paragraph\"><strong>But don&#8217;t panic:<\/strong> An <a href=\"https:\/\/www.applus-erp.de\/wissen\/projektmanagement\/blog-ablauf-einer-erp-einfuehrung-von-anfang-bis-ende\/\">ERP project<\/a> is not doomed from one day to the next. Serious problems are always the result of <strong>mistakes that are avoidable<\/strong>. With good preparation, you can reduce the risks to a minimum.  <\/p>\n\n<p class=\"wp-block-paragraph\">It&#8217;s best to <strong>start by looking at the causes<\/strong> that cause an ERP project to fail. We will then show you how you can get a project that has run aground back on track with the<strong> right crisis management<\/strong>. <\/p>\n\t\t<div data-elementor-type=\"section\" data-elementor-id=\"113478\" class=\"elementor elementor-113478 elementor-23433\" wpc-filter-elementor-widget=\"1\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<div class=\"elementor-element elementor-element-7f7ddec e-ecs-flex e-flex e-con-boxed e-con e-parent\" data-id=\"7f7ddec\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ecs_container_type&quot;:&quot;flex&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-00fb37a elementor-grid-1 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-widget elementor-widget-loop-grid\" data-id=\"00fb37a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;template_id&quot;:112968,&quot;columns&quot;:1,&quot;_skin&quot;:&quot;post&quot;,&quot;columns_tablet&quot;:&quot;2&quot;,&quot;columns_mobile&quot;:&quot;1&quot;,&quot;edit_handle_selector&quot;:&quot;[data-elementor-type=\\&quot;loop-item\\&quot;]&quot;,&quot;row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"loop-grid.post\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-loop-container elementor-grid\" role=\"list\">\n\t\t<style id=\"loop-112968\">.elementor-112968 .elementor-element.elementor-element-71faf02{--display:flex;--flex-direction:row;--container-widget-width:calc( ( 1 - var( --container-widget-flex-grow ) ) * 100% );--container-widget-height:100%;--container-widget-flex-grow:1;--container-widget-align-self:stretch;--flex-wrap-mobile:wrap;--align-items:center;--gap:40px 40px;--row-gap:40px;--column-gap:40px;}.elementor-112968 .elementor-element.elementor-element-2bc2467 img{max-width:270px;}.elementor-112968 .elementor-element.elementor-element-2bc2467{margin:0px 0px calc(var(--kit-widget-spacing, 0px) + 0px) 0px;}.elementor-112968 .elementor-element.elementor-element-7876078{--display:flex;}.elementor-112968 .elementor-element.elementor-element-180f467 .elementor-heading-title{font-family:\"Nunito\", Sans-serif;font-size:32px;font-weight:900;text-transform:none;line-height:1.2em;color:var( --e-global-color-secondary );}.elementor-112968 .elementor-element.elementor-element-1c48798{color:var( --e-global-color-secondary );}.elementor-112968 .elementor-element.elementor-element-5a57b9a .elementor-button{font-size:18px;font-weight:500;fill:#707070;color:#707070;background-color:rgba(2, 1, 1, 0);box-shadow:0px 0px 0px 0px rgba(0,0,0,0.5);border-style:solid;border-width:0px 0px 4px 0px;border-color:var( --e-global-color-5a6c6f85 );border-radius:0% 0% 0% 0%;padding:10px 0px 6px 0px;}.elementor-112968 .elementor-element.elementor-element-5a57b9a .elementor-button:hover, .elementor-112968 .elementor-element.elementor-element-5a57b9a .elementor-button:focus{color:var( --e-global-color-secondary );border-color:var( --e-global-color-60921509 );}.elementor-112968 .elementor-element.elementor-element-5a57b9a .elementor-button:hover svg, .elementor-112968 .elementor-element.elementor-element-5a57b9a .elementor-button:focus svg{fill:var( --e-global-color-secondary );}.elementor-112968 .elementor-element.elementor-element-5a57b9a{margin:10px 0px calc(var(--kit-widget-spacing, 0px) + 3px) 0px;padding:0px 0px 0px 0px;width:auto;max-width:auto;}@media(max-width:1024px){.elementor-112968 .elementor-element.elementor-element-5a57b9a{margin:0px 0px calc(var(--kit-widget-spacing, 0px) + 0px) 0px;}}@media(min-width:768px){.elementor-112968 .elementor-element.elementor-element-71faf02{--content-width:800px;}.elementor-112968 .elementor-element.elementor-element-7876078{--width:66.6%;}}@media(max-width:767px){.elementor-112968 .elementor-element.elementor-element-71faf02{--gap:0px 0px;--row-gap:0px;--column-gap:0px;}.elementor-112968 .elementor-element.elementor-element-2bc2467{padding:0px 0px 0px 0px;}.elementor-112968 .elementor-element.elementor-element-7876078{--margin-top:0px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-112968 .elementor-element.elementor-element-180f467 .elementor-heading-title{font-size:30px;}.elementor-112968 .elementor-element.elementor-element-5a57b9a{margin:0px 0px calc(var(--kit-widget-spacing, 0px) + 0px) 0px;}}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"112968\" class=\"elementor elementor-112968 elementor-63106 elementor-63106 e-loop-item e-loop-item-112295 post-112295 whitepaper type-whitepaper status-publish has-post-thumbnail hentry whitepaper_categories-change-management content_category-corporate-development\" wpc-filter-elementor-widget=\"1\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-71faf02 e-ecs-flex e-flex e-con-boxed e-con e-parent\" data-id=\"71faf02\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ecs_container_type&quot;:&quot;flex&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2bc2467 elementor-widget elementor-widget-image\" data-id=\"2bc2467\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.applus-erp.de\/en\/knowledge\/corporate-development\/whitepaper-erp-change-management\/\" id=\"wp-cta-image\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" width=\"500\" height=\"624\" src=\"https:\/\/www.applus-erp.de\/wp-content\/uploads\/2021\/01\/whitepaper-erp-change-management-risiken-und-nebenwirkungen-richtig-einschaetzen.png\" class=\"attachment-full size-full wp-image-83383\" alt=\"Whitepaper ERP change management: correctly assessing risks and side effects\" srcset=\"https:\/\/www.applus-erp.de\/wp-content\/uploads\/2021\/01\/whitepaper-erp-change-management-risiken-und-nebenwirkungen-richtig-einschaetzen.png 500w, https:\/\/www.applus-erp.de\/wp-content\/uploads\/2021\/01\/whitepaper-erp-change-management-risiken-und-nebenwirkungen-richtig-einschaetzen-240x300.png 240w, https:\/\/www.applus-erp.de\/wp-content\/uploads\/2021\/01\/whitepaper-erp-change-management-risiken-und-nebenwirkungen-richtig-einschaetzen-10x12.png 10w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7876078 e-con-full e-ecs-flex e-flex e-con e-parent\" data-id=\"7876078\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ecs_container_type&quot;:&quot;flex&quot;}\">\n\t\t\t\t<div data-dce-title-color=\"#54595F\" class=\"elementor-element elementor-element-180f467 elementor-widget elementor-widget-heading\" data-id=\"180f467\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.applus-erp.de\/en\/knowledge\/corporate-development\/whitepaper-erp-change-management\/\" id=\"wp-cta-title\">Free Whitepaper<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c48798 elementor-widget elementor-widget-text-editor\" data-id=\"1c48798\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tFind out which processes you need to change in your company in order to work successfully with the ERP system.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div data-dce-background-color=\"rgba(2, 1, 1, 0)\" class=\"elementor-element elementor-element-5a57b9a elementor-widget__width-auto res sec-link  elementor-widget elementor-widget-button\" data-id=\"5a57b9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.applus-erp.de\/en\/knowledge\/corporate-development\/whitepaper-erp-change-management\/\" id=\"wp-cta-button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Request now for free<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<h2 class=\"wp-block-heading\">Why ERP projects often go wrong  <\/h2>\n\n<h3 class=\"wp-block-heading\">Unrealistic time and cost estimates<\/h3>\n\n<p class=\"wp-block-paragraph\">Project managers often underestimate <strong>the internal capacities and costs required<\/strong>. The fact is that the <a href=\"https:\/\/www.applus-erp.de\/wissen\/projektmanagement\/blog-projektteam-erp-einfuehrung\/\">project team<\/a> <strong> <\/strong>average<strong> <\/strong>invest at least half of their working time in the ERP implementation. If you do not take these <strong>blocked resources<\/strong> into account, your project planning will quickly become unbalanced. <\/p>\n\n<h3 class=\"wp-block-heading\">Unclear goals and targets<\/h3>\n\n<p class=\"wp-block-paragraph\">An ERP system will only generate the desired added value today and in the future if it <strong>reflects the business strategy<\/strong>. If you neglect the precise definition of objectives at the start of the ERP project, the company&#8217;s needs may not be sufficiently taken into account during development. <\/p>\n\n<h3 class=\"wp-block-heading\">Incorrect composition of the project team<\/h3>\n\n<p class=\"wp-block-paragraph\">It sounds paradoxical, but many companies <strong>do not choose the most suitable <\/strong><a href=\"https:\/\/www.applus-erp.de\/wissen\/projektmanagement\/blog-die-richtige-person-fuer-die-erp-projektleitung\/\"><strong>project managers<\/strong><\/a><strong> and <\/strong><a href=\"https:\/\/www.applus-erp.de\/wissen\/projektmanagement\/blog-key-user-fordern\/\"><strong>key users<\/strong><\/a> out. They fear that the manpower of these top performers could be lost in day-to-day business. However, if you fill these positions with people who are not competent, <strong>there is a risk of conflicts and wrong decisions<\/strong>.<\/p>\n\n<h3 class=\"wp-block-heading\">Lack of support from the management<\/h3>\n\n<p class=\"wp-block-paragraph\">If management <a href=\"https:\/\/www.applus-erp.de\/wissen\/projektmanagement\/blog-aufgabe-geschaeftsleitung-erp-projekt\/\">does not fully support<strong> <\/strong>the ERP implementation<\/a> and the project team, <strong>this weakens the position of the project managers<\/strong>. The result: colleagues question decisions and prioritize day-to-day business higher. This creates frictional losses that <strong>unnecessarily prolong the project<\/strong>.<\/p>\n\n<h3 class=\"wp-block-heading\">Lack of transparency towards employees<\/h3>\n\n<p class=\"wp-block-paragraph\">If the ERP implementation only takes place behind closed doors, <strong>some employees do not feel that they are being listened to<\/strong>. They do not recognize the added value of the project and make up for the lack of information through the grapevine. As a result, <strong>negative rumors<\/strong> spread very quickly, fueling fear and resistance.  <\/p>\n\n<h2 class=\"wp-block-heading\">Rejection and resistance: the hurdle of user acceptance  <\/h2>\n\n<p class=\"wp-block-paragraph\">Many companies think that technical or planning problems are the biggest challenges of an ERP project. In reality, however, people represent a far greater risk factor. <strong>The area of user acceptance is particularly critical<\/strong>: if your employees reject the ERP system, even the best software cannot generate any added value.   <\/p>\n\n<p class=\"wp-block-paragraph\">In such a case, you can only take targeted countermeasures <strong>if you know the causes<\/strong>. So let&#8217;s take a look at the reasons for resistance to the new ERP system. <\/p>\n\n<h3 class=\"wp-block-heading\">In the beginning there is fear<\/h3>\n\n<p class=\"wp-block-paragraph\">Modern ERP software maps the process and specialist knowledge of employees. It <strong>standardizes many workflows<\/strong> and suddenly brings to light processes and key figures that previously remained hidden. This newly created transparency ensures that <strong>optimization potential becomes clear<\/strong>.  <\/p>\n\n<p class=\"wp-block-paragraph\">From the management&#8217;s point of view, this is certainly a positive development. From the perspective of some employees, however, the picture is different: they fear that transparency will <strong>make their position superfluous<\/strong> and that standardization will <strong>jeopardize their uniqueness<\/strong>. <\/p>\n\n<h3 class=\"wp-block-heading\">Mistrust and denial follow<\/h3>\n\n<p class=\"wp-block-paragraph\">Once the feeling of replaceability has taken root in the minds of the workforce, a negative momentum threatens to develop. Some employees <strong>do not<\/strong> want <strong>to disclose their knowledge<\/strong> in order to secure their position and reduce the success of the ERP project.   <\/p>\n\n<p class=\"wp-block-paragraph\">This kind of behavior <strong>damages the working atmosphere<\/strong>. If all employees keep their experiences to themselves, <strong>subliminal power struggles<\/strong> brew. These culminate in tensions and conflicts that make it difficult to work together efficiently.  <br\/><\/p>\n\n<blockquote class=\"wp-block-quote\"><p><q>If your employees reject the ERP system, even the best software cannot generate any added value.<\/q><\/p><\/blockquote>\n\n<h2 class=\"wp-block-heading\">How to gain the acceptance of your employees<\/h2>\n\n<p class=\"wp-block-paragraph\">Enough pessimism. As an ERP decision-maker, you can do a lot to <g id=\"gid_0\">increase the acceptance of your employees<\/g>. It&#8217;s best to take the right measures from the outset:  <\/p>\n\n<h3 class=\"wp-block-heading\">Create an open corporate culture<\/h3>\n\n<p class=\"wp-block-paragraph\">Ideally, an <strong>active exchange of information<\/strong> is a matter of course for your workforce. Transparency is then no longer a scary foreign word, but a lived reality. <\/p>\n\n<h3 class=\"wp-block-heading\">Get all employees on board at an early stage<\/h3>\n\n<p class=\"wp-block-paragraph\">By keeping the entire company <strong>regularly informed<\/strong> about the project, you automatically take the fear out of the ERP implementation. Explain to your team why you are relying on an ERP solution and <g id=\"gid_1\">how the system implementation will actually take place<\/g>. Act according to the principle: those affected become those involved.  <\/p>\n\n<h3 class=\"wp-block-heading\">Name the advantages of the ERP solution<\/h3>\n\n<p class=\"wp-block-paragraph\">The fact that an ERP system <strong>facilitates<\/strong> work processes <strong>in day-to-day operations<\/strong> should be of great interest to your staff. Make sure you talk about this <g id=\"gid_2\">benefit<\/g>. Once users understand the added value for their daily work, they will have <strong>a positive attitude towards<\/strong> the solution.    <\/p>\n\n<h3 class=\"wp-block-heading\">Take your employees&#8217; fears seriously<\/h3>\n\n<p class=\"wp-block-paragraph\">Ignoring the resistance of the workforce is not a good idea. It is better to <strong>listen to their fears and concerns <\/strong>and address them with empathy. This will create an <strong>atmosphere of trust<\/strong> and prevent concerns.  <\/p>\n\n<p class=\"wp-block-paragraph\">More on change management: <a href=\"https:\/\/www.applus-erp.de\/wissen\/unternehmensentwicklung\/blog-change-bei-der-erp-einfuehrung-wie-viel-veraenderung-darf-sein\/\">How much change is acceptable?<\/a> <\/p>\n\n<h2 class=\"wp-block-heading\">If the project still threatens to run aground: what you can do<\/h2>\n\n<p class=\"wp-block-paragraph\">If you realize that your ERP project is on the brink, <strong>clever crisis management<\/strong> can help. The following applies: Keep calm. Do not make any decisions without carefully analyzing the situation. Short-circuit reactions can be expensive in the long run.   <\/p>\n\n<h3 class=\"wp-block-heading\">1. involve the system provider<\/h3>\n\n<p class=\"wp-block-paragraph\">The first step is to discuss the situation with the ERP provider. Make it clear to your <g id=\"gid_0\">contact person<\/g> why you believe the success of the project is at risk and <g id=\"gid_1\">agree on urgent measures<\/g>. A temporary project stop, for example, gives everyone involved time to examine the situation in detail.  <\/p>\n\n<h3 class=\"wp-block-heading\">2. carry out an error analysis<\/h3>\n\n<p class=\"wp-block-paragraph\">Tracking down errors in an ERP project is often not that easy. The <strong>interplay between cause and effect<\/strong> is simply too complex. Delays can be the result of poor <a href=\"https:\/\/www.applus-erp.de\/wissen\/unternehmensentwicklung\/blog-erfolg-erp-change-management\/\">change management<\/a>, for example: The project team does a good job, but the rest of the company rejects the ERP system. You should therefore <strong>take a thorough approach to error analysis<\/strong> and look at the entire project together with those involved.   <\/p>\n\n<h3 class=\"wp-block-heading\">3. evaluate the prospects of success<\/h3>\n\n<p class=\"wp-block-paragraph\">First compare the <strong>planned with the actual course of the project<\/strong>: How big is the deviation? And what would the chances of success look like if you were to overcome the crisis? In most cases, solid crisis management can get an ERP project back on track. Sometimes, however, the acute problem is <strong>just a symptom of a much deeper-seated process weakness<\/strong>. In such a case, no short-term countermeasures will work &#8211; you have to tackle the underlying problem first.    <\/p>\n\n<h3 class=\"wp-block-heading\">4. review the project team<\/h3>\n\t\t<div data-elementor-type=\"section\" data-elementor-id=\"113478\" class=\"elementor elementor-113478 elementor-23433\" wpc-filter-elementor-widget=\"1\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<div class=\"elementor-element elementor-element-7f7ddec e-ecs-flex e-flex e-con-boxed e-con e-parent\" data-id=\"7f7ddec\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ecs_container_type&quot;:&quot;flex&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-00fb37a elementor-grid-1 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-widget elementor-widget-loop-grid\" data-id=\"00fb37a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;template_id&quot;:112968,&quot;columns&quot;:1,&quot;_skin&quot;:&quot;post&quot;,&quot;columns_tablet&quot;:&quot;2&quot;,&quot;columns_mobile&quot;:&quot;1&quot;,&quot;edit_handle_selector&quot;:&quot;[data-elementor-type=\\&quot;loop-item\\&quot;]&quot;,&quot;row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"loop-grid.post\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-loop-container elementor-grid\" role=\"list\">\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"112968\" class=\"elementor elementor-112968 elementor-63106 elementor-63106 e-loop-item e-loop-item-112295 post-112295 whitepaper type-whitepaper status-publish has-post-thumbnail hentry whitepaper_categories-change-management content_category-corporate-development\" wpc-filter-elementor-widget=\"1\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-71faf02 e-ecs-flex e-flex e-con-boxed e-con e-parent\" data-id=\"71faf02\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ecs_container_type&quot;:&quot;flex&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2bc2467 elementor-widget elementor-widget-image\" data-id=\"2bc2467\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.applus-erp.de\/en\/knowledge\/corporate-development\/whitepaper-erp-change-management\/\" id=\"wp-cta-image\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" width=\"500\" height=\"624\" src=\"https:\/\/www.applus-erp.de\/wp-content\/uploads\/2021\/01\/whitepaper-erp-change-management-risiken-und-nebenwirkungen-richtig-einschaetzen.png\" class=\"attachment-full size-full wp-image-83383\" alt=\"Whitepaper ERP change management: correctly assessing risks and side effects\" srcset=\"https:\/\/www.applus-erp.de\/wp-content\/uploads\/2021\/01\/whitepaper-erp-change-management-risiken-und-nebenwirkungen-richtig-einschaetzen.png 500w, https:\/\/www.applus-erp.de\/wp-content\/uploads\/2021\/01\/whitepaper-erp-change-management-risiken-und-nebenwirkungen-richtig-einschaetzen-240x300.png 240w, https:\/\/www.applus-erp.de\/wp-content\/uploads\/2021\/01\/whitepaper-erp-change-management-risiken-und-nebenwirkungen-richtig-einschaetzen-10x12.png 10w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7876078 e-con-full e-ecs-flex e-flex e-con e-parent\" data-id=\"7876078\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ecs_container_type&quot;:&quot;flex&quot;}\">\n\t\t\t\t<div data-dce-title-color=\"#54595F\" class=\"elementor-element elementor-element-180f467 elementor-widget elementor-widget-heading\" data-id=\"180f467\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.applus-erp.de\/en\/knowledge\/corporate-development\/whitepaper-erp-change-management\/\" id=\"wp-cta-title\">Free Whitepaper<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c48798 elementor-widget elementor-widget-text-editor\" data-id=\"1c48798\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tFind out which processes you need to change in your company in order to work successfully with the ERP system.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div data-dce-background-color=\"rgba(2, 1, 1, 0)\" class=\"elementor-element elementor-element-5a57b9a elementor-widget__width-auto res sec-link  elementor-widget elementor-widget-button\" data-id=\"5a57b9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.applus-erp.de\/en\/knowledge\/corporate-development\/whitepaper-erp-change-management\/\" id=\"wp-cta-button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Request now for free<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n\n<p class=\"wp-block-paragraph\">If intense resistance arises that jeopardizes the success of the ERP project, the fault often lies with the <a href=\"https:\/\/www.applus-erp.de\/wissen\/projektmanagement\/blog-projektteam-erp-einfuehrung\/\">project team<\/a>. You should question <strong>the project management in particular<\/strong> at this point: if they are not doing a good job, the other team members will not be able to fully exploit their potential.  <\/p>\n\n<h3 class=\"wp-block-heading\">5 Communicate openly about the crisis<\/h3>\n\n<p class=\"wp-block-paragraph\">Even in a crisis, transparency is the top priority. Don&#8217;t make the mistake of keeping the ERP project&#8217;s difficulties a secret for too long. <strong>Instead, go on the offensive<\/strong>: communicate honestly about the current state of affairs and the challenges the ERP project is facing. It is important that you <g id=\"gid_1\">have solutions ready<\/g>, not just problems. Seek dialog with your employees.   <\/p>\n\n<h3 class=\"wp-block-heading\">6. develop countermeasures<\/h3>\n\n<p class=\"wp-block-paragraph\">Exactly what the countermeasures look like depends <strong>on the results of your root cause analysis<\/strong>. Does part of your team feel that they are not being listened to sufficiently? Then you should improve communication, for example with an ERP newsletter or an internal wiki. Or are internal power struggles the reason for the problems? Then identify the troublemakers and seek a discussion.    <\/p>\n\n<h3 class=\"wp-block-heading\">7. compare all options<\/h3>\n\n<p class=\"wp-block-paragraph\">As soon as the necessary measures have been determined, you make a monetary assessment and <strong>carry out a cost-benefit analysis<\/strong>. On one side of the calculation are the planned measures. On the other side are the costs of the previous ERP implementation, the reversal and any consequential damage caused by unresolved weaknesses in the organization. You can then <strong>determine whether it is worth continuing with the project<\/strong>.   <\/p>\n\n<h3 class=\"wp-block-heading\">8. make a decision<\/h3>\n\n<p class=\"wp-block-paragraph\">The next step is to <strong>choose and implement a strategy<\/strong>. If you want to continue the ERP project, carry out your planned measures. You eliminate all sources of error and get your project team back on track. If you decide to terminate the project, you need to organize the reversal.   <\/p>\n\n<h3 class=\"wp-block-heading\">9. rebuild project-related processes<\/h3>\n\n<p class=\"wp-block-paragraph\">If you restart the project, the core processes of the ERP implementation are the first priority.<strong> <\/strong>such as implementation and functional tests.<strong> <\/strong>However, <strong>project-related processes <\/strong>such as risk management, quality management, monitoring and reporting should also be restarted slowly. On the one hand, this will allow you to regain <g id=\"gid_1\">control of the project<\/g>. On the other hand, you convey to your employees that normality is returning.  <\/p>\n\n<h3 class=\"wp-block-heading\">10. carry out a final analysis<\/h3>\n\n<p class=\"wp-block-paragraph\">Your intervention concludes with a <strong>detailed analysis of the course of the project to date<\/strong> &#8211; before and after the crisis. The focus here is on two questions: <\/p>\n\n<ul class=\"wp-block-list\">\n<li>How did resistance arise within the workforce?<\/li>\n\n\n\n<li>What did you do about the rejection?<br\/><\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">The point of all this is by no means just documentation &#8211; <strong>you are looking at the big picture.<\/strong> Has your staff&#8217;s attitude of rejection really disappeared or have you merely treated the symptoms? Try to <strong>learn from your mistakes<\/strong> and adapt the rest of the project accordingly. <\/p>\n\n<h2 class=\"wp-block-heading\">Conclusion<\/h2>\n\n<p class=\"wp-block-paragraph\">Nobody likes to deal with the possibility that the ERP implementation could fail. However, burying your head in the sand is counterproductive: if you leave the workforce to their own devices with their worries, resistance will develop, causing delays and additional costs. <\/p>\n\n<p class=\"wp-block-paragraph\">However, if you are prepared for the most common worst-case scenarios, you can calm the waves with confidence and <strong>save<\/strong> your project <strong>from capsizing<\/strong> <strong>with<\/strong> <strong>well thought-out crisis management<\/strong>. By making the right decisions, you are very likely to <strong>bring<\/strong> your ERP project <strong>to a safe harbor<\/strong>. <\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>ERP projects often fail due to avoidable mistakes &#8211; we show you how you can minimize risks and save a stranded project with effective crisis management.<\/p>\n","protected":false},"author":30,"featured_media":83871,"template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"_lmt_disableupdate":"no","_lmt_disable":"","footnotes":"","_ppma_block_editor_authors":""},"tags":[],"whitepaper_categories":[2015],"content_category":[1972],"ppma_author":[465],"class_list":["post-111299","blog","type-blog","status-publish","has-post-thumbnail","hentry","whitepaper_categories-change-management","content_category-corporate-development"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.applus-erp.de\/en\/wp-json\/wp\/v2\/blog\/111299","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.applus-erp.de\/en\/wp-json\/wp\/v2\/blog"}],"about":[{"href":"https:\/\/www.applus-erp.de\/en\/wp-json\/wp\/v2\/types\/blog"}],"author":[{"embeddable":true,"href":"https:\/\/www.applus-erp.de\/en\/wp-json\/wp\/v2\/users\/30"}],"version-history":[{"count":0,"href":"https:\/\/www.applus-erp.de\/en\/wp-json\/wp\/v2\/blog\/111299\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.applus-erp.de\/en\/wp-json\/wp\/v2\/media\/83871"}],"wp:attachment":[{"href":"https:\/\/www.applus-erp.de\/en\/wp-json\/wp\/v2\/media?parent=111299"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.applus-erp.de\/en\/wp-json\/wp\/v2\/tags?post=111299"},{"taxonomy":"whitepaper_categories","embeddable":true,"href":"https:\/\/www.applus-erp.de\/en\/wp-json\/wp\/v2\/whitepaper_categories?post=111299"},{"taxonomy":"content_category","embeddable":true,"href":"https:\/\/www.applus-erp.de\/en\/wp-json\/wp\/v2\/content_category?post=111299"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.applus-erp.de\/en\/wp-json\/wp\/v2\/ppma_author?post=111299"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}