The integrated management system.

Transparency and oversight thanks to IMS.

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APplus IMS forms the basis for business-oriented company management.

The high-performance Integrated Management System - known as IMS for short - forms the key for long-term service and results optimization in your company. Whether process optimization, risk management or continuous improvement process (CIP) - the strategic APplus tool provides everything you could want in a state-of-the-art management system.

Components for IMS

Funktionen der ERP-Software im Servicemanagement
  • Clear and concise process documentation
  • Risk management
  • Mapping of organizational structures
  • Continuous improvement process (CIP)
  • Key figures system
  • Management cockpits

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Base concept

IMS forms the basis for business process-oriented company management. Processes are presented in a well-organized manner, organizational structures and resources are mapped clearly, and targets and key figures are communicated transparently. IMS gives you a tool for continually improving your company workflows at the multinational level.


IMS enables the implementation and freedom to design the management system according to all of the ISO/TQM/EFQM concepts. The structure is designed for real-world use and focuses on the essentials. The Web-based solution is modular; the modules can be implemented individually or linked seamlessly into an integrated overall solution. Operation is simple and intuitive, all of the necessary information is available to users directly.

The foundation for improved company-wide collaboration and knowledge management is provided in every aspect.

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Cross-site information

All information can be managed across and independent of locations. Each company office enjoys the freedom to supplement processes as part of a defined framework, such as the use of country-specific key figures and risks. Cross-group processes are not affected by these country-specific modifications. The crucial advantage of IMS is continuity of transparency, despite this freedom. In addition, all of the modules are available in several languages, which makes handling substantially easier. All of the contents can be managed independently and without centralization in all of the languages desired.

Document and user management

The document management component embedded in IMS simplifies integrative management of any file formats and system calls. All of the base functions (versioning, status management, inspection cycles, authorization system) for efficient management are available – and each of them is multilingual.

Overview of main modules

Cutting-edge technology

IMS is based on the most state-of-the-art Internet technologies. Time-consuming client installations are a thing of the past – a Web browser and access to the intranet or Internet are all you need. There is no need to expend extensive effort learning to use the application – the user interface is intuitive and self-explanatory.

IMS, delivered as a complete intranet solution with integrated user management, can easily be incorporated into existing intranet or content management system solutions. Easily and quickly importing existing users from Active Directory is all the integrated login requires.

IMS utilizes the most state-of-the-art Internet technologies for optimal performance, taking advantage of technologies that have proven themselves in real world applications. AJAX and ASP.NET represent a future-proof and stable basis for various IMS Web services. Thanks to the open XSL-FO standard, IMS provides the option to generate PDF files for printing, shipping or archiving on the fly for a multitude of locations.