ERP solution for service providers

Dienstleistung

Speed up your processes and increase transparency - optimise your customer care with APplus.

There is hardly an industry whose fields of activity are as diverse as those of the service sector. The demands on the ERP solution are correspondingly diverse. In addition to the classic modules such as merchandise management, PPS, time recording and finance and accounting, functions for managing service and repair orders are also required.

In addition, maintenance and rental contracts need to be managed efficiently, staff deployments need to be planned and all relevant data needs to be accessible at all times with mobile devices. With APplus, you get an ERP solution that covers all this: integrated and from a single source.

ERP HIGHLIGHTS FOR SERVICE PROVIDERS

integrated project management

Manage, plan and organise your orders directly in APplus.

Mobility Solutions

Our mobility feature makes APplus as flexible as your on-site technicians.

Smarter Service

Thanks to integrated functions in APplus, you can make your service smart.

Bestandteile der ERP-Lösung für Dienstleistung und Service

Dashboard Laptop
  • Project module
  • Budget control
  • Management of maintenance contracts
  • Management of service and repair orders
  • Resource Management

 

Simple (and) convincing –
with functionality and flexibility

Ressourcen

integrated project management

The project management of APplus represents the central contact point for planning and controlling all processes and information. In the project control centre, the relevant instruments are directly available to those involved: from project time recording and resource overviews to the creation of performance records.

The solution enables project-related effort and resource planning as early as the tendering phase. In this way, rough planning regarding deadlines, personnel and costs can be created at an early stage.

Mobility

With APplus, you have all the information you need at your fingertips at all times - no matter where you are working from. Our solution offers you continuous processes from the ERP system to the mobile service provider and back again.

Functions such as mobile time recording via app (staff and project times) allow you to complete projects on-site at the customer's premises without having to rework at a later date. Travel expense accounting can also be carried out on the move, so time-consuming double data entry is no longer necessary.

Diensleistung Mobility

Smarter Service

Intelligent technology for your service processes - with our innovative Industry 4.0 module, we offer you the possibility to connect machines or plants to the cloud. This way, operating data can be continuously analysed and maintenance appointments can be carried out before a machine actually comes to a standstill.

The planning of service appointments also becomes smart with APplus: Features such as required certifications can be included in the personnel planning. At the customer appointment on site, the service technician has access to all relevant information at all times and is also able to document operating times, material consumption and other information directly during the appointment.

Award-winning ERP solution
for medium-sized companies

High customer satisfaction

APplus again received top scores for user satisfaction in the Trovarit Study.

Awarded ICT product of the year

Readers of the Funkschau magazine voted ERP solution APplus product of the year for 2019.

CrefoZert: Certified very good credit rating

Complete security for you, ensuring a confident and long-term partnership with Asseco.

Multiple award winning ERP system

APplus has been rated ERP system of the year across various categories for several years in a row.

Wartung

Maintenance contracts

Maintenance contracts with any term and due date can also be conveniently created and mapped in APplus. Corresponding invoices can be created directly from the contract. APplus also offers a standard process for regular price increases: for example, users can configure the maintenance costs to be increased by a certain percentage every three years without any manual effort being required.

APplus Go

With "APplus Go", an extension to the APplus project management, Asseco also offers a platform in which you can work collaboratively with your customers on a project. In this way, joint project planning is possible, as is the documentation and division of sub-projects, work packages and tasks.

All project participants have their own dashboard for this purpose, in which they can see all relevant information at a glance, especially the logging and documentation of the individual project steps.

Dienstleistung APplus Go

More than the basics: Our areas of operation

As an ERP software for medium-sized companies, APplus is perfectly suited for companies in manufacturing and service provision trades.

Merchandise management

Customer Relationship Management

E-Business

E-Business

Production planning and control

Controlling

Finance and accounting

Production planning and control

Integrated management system

Project management

Service organization