Steel Deal
ERP for the trade in technical capital goods
Trade(ing) with success
What our ERP APplus offers the technical trade
If you deal in capital goods, you need more than classic merchandise management. With APplus, you not only control your warehouse and logistics processes, but also central areas such as complaints management, service and spare parts supply – integrated, efficient and industry-specific. Whether automatic order proposals, transparent warehouse management or a direct line to your customers: APplus brings your processes together. The integration of MS Office applications also makes everyday work easier.
And when it comes down to it, such as the rapid availability of spare parts, APplus allows you to maintain an overview. This means you not only deliver quickly and reliably, but also create trust – and secure long-term competitive advantages. Consistent processes, high flexibility and a clear structure help you to provide your customers with the best possible support and stay ahead in a highly competitive market.
Marketplace of opportunities
The highlights in APplus for the technical trade
CRM
Warehouse optimization
Material disposition
Complaints system
Webshop connection
Service management
Rental management
CRM
Focus on your customers
In the trade of technical capital goods, sound customer relationships are often the key to winning orders. The CRM in APplus gives you a 360-degree view of every customer relationship. Conversations, quotations, service requests and activities are systematically documented and directly integrated into your processes. This enables you to address customers in a targeted manner, systematically exploit sales opportunities and efficiently implement individual support.
Your advantages:
- All customer-related information in one place
- Seamless integration into sales, service and project business
- Closer to the customer – without additional effort
Warehouse optimization
Maximum overview, minimum bottlenecks
If a product is available, it is sold – if not, it is searched for. With APplus, you can manage your stocks efficiently, identify bottlenecks at an early stage and avoid unnecessary storage costs. Even complex warehouse structures can be mapped centrally and managed efficiently. You can also use the graphical planning board to easily plan reservations and availabilities for rental goods.
Your advantages:
- Optimized inventories for fast delivery
- Central overview of warehouse and rental
- Less effort, fewer stock-outs
Material disposition
The right amount at the right time
What is not there delays the process – what is too much costs money. APplus calculates requirements automatically, taking delivery times, consumption quantities and replenishment deadlines into account. This results in precise order proposals that secure your supply without overfilling the warehouse. This turns gut instinct into predictable reliability.
Your advantages:
- Forward-looking planning based on real consumption data
- Automatic suggestions for purchasing and procurement
- Greater security of supply with reduced stock levels
More success stories
Complaints system
Effective complaint management
Complaints are part of the job – the decisive factor is how you deal with them. With APplus, you can record and process complaints in a structured and comprehensible manner. All relevant information is available centrally and workflows guide your teams safely through the process. This allows you to resolve issues quickly, avoid repeat errors and show your customers that their feedback is taken seriously.
Your advantages:
- Structured recording and processing of complaints
- Transparent processes and clear responsibilities
- Stronger customer loyalty through fast response
Webshop connection
The connection for maximum performance
An integrated web store saves time, reduces errors and makes your processes more transparent. With APplus, you can link your online sales platform directly to your merchandise management system. Orders, stock levels and customer data are automatically synchronized – in real time.
Prices and availability are always up to date, information ends up where it is needed. Your customers benefit from fast feedback, your teams from less effort in their day-to-day business.
Your advantages:
- Direct connection between webshop and merchandise management
- Automatic data exchange for warehouse, orders and customers
- More efficiency in online sales and better customer service
Service management
All-round support for your customers
Technical capital goods not only need good advice, but also a strong service afterwards. Whether repair orders, maintenance work or spare parts requirements –
With a complete history, direct access to stocks and clear processes , you create trust and retain your customers in the long term.
Your advantages:
- Structured handling of service processes
- Relevant data at your fingertips at all times
- Faster response, better customer contact
Rental goods management
Rental simply integrated
With the rental goods function in APplus, you can control your rental processes directly in the ERP – without an additional system. Terms, returns and sales after the end of the rental period can be mapped flexibly. Individual billing models can also be set up quickly. All information is centrally available, your processes remain lean and adaptable.
Your advantages:
- Integrated management of rental processes
- Flexible billing by period or amount
- Overview of inventory, contracts and availability
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APplus - THE ERP system for trade in technical capital goods
Find out how APplus makes your technical trade processes more transparent, faster and more successful.
No questions remain unanswered here
FAQs on ERP in trade with technical capital goods
What does an ERP system for trading technical capital goods need to be able to do?
An ERP system must be able to map complex sales structures, long life cycles and technical details. Functions for warehouse, service, project business and variant management are important. APplus combines precisely these requirements in an integrated solution.
How can sales and rental be combined in an ERP system?
Both business models are often intertwined – for example, when rental equipment is later sold. APplus maps sales and rental in the same system, including billing, availability checks and the equipment’s life cycle. This means that processes remain clear and can be flexibly combined.
Can APplus map sales, rental and spare parts business at the same time?
Yes, APplus supports all three areas without media discontinuity. Rental contracts, spare parts orders and new goods sales all come together in one system. This makes planning easier, saves time and ensures consistent processes.
How does APplus ensure transparency regarding stock levels and availability?
APplus shows in real time which items are available or reserved and where. Future availability is also taken into account based on planned withdrawals and additions. This makes scheduling easier and gives sales and service planning security.
How does APplus support the management of technical devices and their life cycles?
Appliances can be tracked in APplus throughout their entire life cycle – from receipt of goods to sale, rental or maintenance. Locations, operating times, maintenance histories and status can be tracked at all times.
What advantages does APplus offer for service-intensive retail products?
APplus links sales, warehouse and service in one system. This allows you to plan service assignments efficiently, allocate spare parts quickly and document all processes seamlessly. This in turn leads to improved response times and satisfied customers.
How does APplus support trading companies with project-related orders?
Even complex orders with several phases and changing requirements can be clearly managed in APplus. The system provides relevant project-related information and displays the current progress. This allows you to maintain an overview, even with long-running projects.
Can APplus be used on the move - for example in the field or at service appointments?
Yes, APplus can also be used on the move. Service staff and field sales staff can access customer data, device information or stock levels directly on site. Feedback can be conveniently recorded on the move
How can maintenance and repair processes be mapped in APplus?
Maintenance plans, service contracts and repair orders can be managed directly in the system. APplus automatically reminds you when service work is due and documents all work carried out. This means that the service history remains complete and traceable – even if the location or owner changes.
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