The ERP for trading technical capital goods

Trade(ing) with success

What our ERP system offers the technical trade

With APplus, we provide you with optimum support for trading in technical capital goods. Our ERP solution covers all typical industry requirements and offers you a wide range of services. In addition to merchandise management, you benefit from customized logistics functions and integrated service.

This provides you with an efficient complaints management system. It ensures that your trade runs smoothly.

The seamless integration of web stores and marketplaces as well as relevant MS Office applications makes your daily operations much easier.

The supply of spare parts is particularly important, as reliable availability is crucial for sales success. With our ERP, you always have an overview of your stocks and ensure fast and reliable delivery to your customers. This keeps you flexible, efficient and always one step ahead of your competitors.

Marketplace of opportunities

Highlights in APplus for the technical trade

CRM

Focus on your customers

With the CRM in APplus, your customer relationship comes first. Our ERP solution offers you comprehensive options for customer care, including a 360-degree view. This gives you an overview of all important information at all times. Track and control your sales campaigns seamlessly and efficiently. Store call logs, emails and letters centrally. In our ERP, you have access to all relevant documents at all times so that you can maintain your customer relationships in a targeted and effective manner . This will automatically increase your customers’ satisfaction and improve your long-term customer relationships. Customer loyalty. Seamless integration into your business processes provides you with valuable insights into the behavior and needs of your customers. This allows you to respond quickly to their wishes and concerns. With APplus, you put your customers at the center of your actions and thus create the basis for sustainable success.

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Service management

All-round support for your customers

The service management function enables you to manage all service and repair orders efficiently. You have all processes under control, from the acceptance of a fault to its rectification on site. A comprehensive overview ensures that you can track the status of every order in real time . This ensures that no request goes unanswered.

The central management of service information ensures that you have access to all relevant data at all times. This enables you to provide targeted and effective customer service. APplus helps you to process complaints quickly and to the satisfaction of your customers. Our ERP also gives you an overview of your spare parts stocks. In this way, you can ensure rapid availability, which is crucial for sales success. Take advantage of the many benefits of APplus to optimize your service processes and strengthen your customer loyalty.

Material disposition

The right amount at the right time

Do you still have an overview of your stocks? Material planning in APplus transforms your material flows into an efficient network. Intelligent requirements planning ensures that the right material is always available at the right time.

No more overstocks or shortages – all retailers dream of this. APplus analyzes your stock and consumption data and uses it to create precise order proposals. Thanks to automatic reordering, you reduce manual intervention and minimize the error rate. This in turn leads to efficient warehouse management and low storage costs. Maintain an overview of stocks, delivery times and material movements and adapt changes flexibly.

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Sunny prospects

BayWa r.e. Solar Energy Systems success story

As part of its strategic digitalization project, BayWa r.e. Solar Energy Systems GmbH integrated its wholesale, project business and production into APplus. The integration of these business areas into a single ERP system ensures increased efficiency, flexibility and optimized processes. The automation of processes has also doubled the order throughput in wholesale.

“Asseco was willing to engage with our digital strategy and also gave us the feeling that we were a partner at eye level.” (Dr. Frank Morawietz, Head of IT, Digitalization & Change at BayWa r.e. Solar Energy Systems)

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Complaints system

Satisfied customers through effective complaint management

Turning customer complaints into opportunities? The complaints system in APplus makes it possible! Our ERP solution offers you a platform with which you can manage complaints efficiently and resolve them quickly. How do you deal with customer complaints? With our ERP solution, you can systematically record and track every complaint. Automated workflows ensure that nothing is overlooked. All relevant information is stored centrally and can be accessed at any time. Detailed analyses allow you to identify patterns and proactively initiate improvements. Your customers will love the fast and reliable processing! Turn every complaint into a success story and strengthen customer loyalty with first-class service. After all, satisfied customers are the best customers.

Webshop connection

The connection for maximum performance

Would you like to make your webshop more efficient? With the webshop connection from APplus, it’s child’s play. Our ERP solution enables seamless integration of your online sales platforms so that all processes run smoothly.
Connect your webshop directly to your merchandise management system. Orders, stock levels and customer data are synchronized in real time. You maintain an overview and can react quickly to changes.

All relevant information is stored centrally in one place. Automatic data transfer minimizes errors and saves time. In turn, your customers benefit from up-to-date stock displays and fast delivery times.

APplus also offers you a user-friendly interface with which you can easily manage your webshop data. Automatic updates ensure that your online store is always up to date.

Experience the benefits of a seamless webshop connection with APplus. Optimize your online sales, improve customer satisfaction and increase your turnover.

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Lights off, spot on

Your personal APplus demo

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We’ll show you how APplus can make your day-to-day work easier in a customized webinar.

98.5 %
Customer loyalty

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Installations

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