BETTER SAFE THAN SORRY
Maintenance protects your ERP system
MAINTENANCE MAKES THE DIFFERENCE
For innovation, protection and service at the highest level
ERP without maintenance? Possible. Just like
An active maintenance contract for APplus keeps you up to date: technically, legally and strategically. You protect yourself against security gaps, outdated interfaces, missing functions or unexpected system downtimes. And you ensure that your ERP system keeps pace with the world out there: with new laws, technologies and customer requirements.
What you gain with maintenance
Maintenance means more than just support. It is your upgrade for security, future viability and reliability.
Security and compliance
- Recovery assistance in an emergency, e.g. in the event of a cyber attack or system crash
- Access to current releases, builds & security updates
- Compliance with all legal requirements such as GoBD, XRechnung and e-invoicing
- Protection against security vulnerabilities through regular system maintenance
- Guaranteed compatibility with Windows, Office & third-party connections
Access and support
- Rapid assistance in the event of failures (hotline, helpdesk)
- Remote access for the fastest possible troubleshooting
- 24/7 access to the customer portal with comprehensive documentation
- Access to the entire Professional Services portfolio - from customization to consulting and training
Further development and scaling
- License & module extensions to suit your company's growth
- Smooth upgrades & flexible system relocations
- Access to all new functions, technological enhancements and innovations
- Support for all connected systems - from financial accounting to customs
- Personal support and strategic development by experienced contacts
What happens without maintenance
An ERP system without maintenance is like a house without insurance.
- No help in the event of a cyberattack, data loss or operational downtime
- No bug fixes, no security or feature updates, means attack surface for hackers and fines
- No entitlement to support, even in the event of total system failure
- No services provided by Asseco
- No additional license purchases, i.e. new employees are not included
- No implementation of legally required updates: high risk of tax audits
- No access to new releases, builds and upgrades
- Open source components such as Camunda, Java or Jasper must be updated regularly to close security gaps. This is often no longer possible with an unmaintained APplus - a high risk for attacks.
- No new installations or system relocations
- Updates only via new license purchase and conclusion of a new maintenance contract with a minimum term of three years
MAINTENANCE IS RISK MANAGEMENT.
And therefore a matter for the boss.
It protects your investment, ensures your compliance and keeps your company operational. Cancellation means: No support. No updates. No service. No options.
GET ADVICE NOW!
Before it's too late.
Do you have questions about your maintenance contract or want to understand the background? Our team will be happy to take time for you.
FAQ
Is an active maintenance contract mandatory?
Yes, if you want to operate APplus in a legally compliant, secure and productive manner.
What happens if the system fails without maintenance?
No support, neither from Asseco nor from certified partners.
Is it possible to return to maintenance later?
Yes, by purchasing a new license and concluding a new maintenance contract with a minimum term of three years.
What services does maintenance include?
Updates, legal adjustments, hotline support, documentation, access to new modules, training and much more.
